Being Transparent

Integrity

Family Life Credit Services is a 501(c)(3) nonprofit organization. We are accredited by the Council on Accreditation (COA), which demonstrates our commitment to organizational excellence and quality service delivery for all persons served.

Family Life Credit Services maintains licensing and/or registration as required in 11 states, and is authorized to do business in a total of 30 states. FLCS complies with all reporting and regulatory requirements as mandated by state laws.

Transparency

• An independent audit of our accounts is performed annually by an outside accounting firm and prepared according to Generally Accepted Accounting Principles (GAAP). Feel free to view our most recent audit findings. 
• Each year we develop an annual report for the public to view. Click here to view our 2008 Annual Report
• Beginning with FY2009, Family Life Credit Services makes its Annual Performance & Quality Improvement Scorecard available to the public. Click here to view the 2009 Annual Scorecard.
• Family Life Credit Services makes our IRS Form 990 available to the public each year. To view our Form 990 from the most recent fiscal year please click here. All IRS Form 990s are also made public at www.guidestar.org. Download our 2009 Form 990 PDF
• View our most recent IRS Letter of Determination stating we are a 501 (c)(3) agency. Download our 2007 IRS 501 (c)(3) PDF

Our Pledge to You

• To present Christian debt counseling services accurately and without exaggeration, thereby modeling honesty in all consumer relationships.

• To provide the highest level of service by treating clients fairly and responsibly.

• Our Christian credit counselors pledge to demonstrate courtesy and helpfulness in all consumer interactions.

• To maintain a professional demeanor at all times, even when dealing with people who may be unfairly critical.

• To model and maintain traditional Biblical ethics.

• To treat all people equally as created in the image and likeness of God.

Please contact us today and see how our Christian debt counseling services can help you deal with consumer credit issues.