Accountability

Integrity

Family Life Services, Inc. dba Family Life Credit Services is a 501(c)(3) nonprofit organization. We are accredited by the Council on Accreditation (COA), which demonstrates our commitment to organizational excellence and quality service delivery for all persons served.

Family Life Credit Services maintains licensing and/or registration as required in 13 states, and is authorized to do business in a total of 29 states. FLCS complies with all reporting and regulatory requirements as mandated by state laws.

Transparency

Our most recent Audited Financials

An independent audit of our accounts is performed annually by an outside accounting firm and prepared according to Generally Accepted Accounting Principles (GAAP).

Our most recent Annual Report

Each year we develop an annual report for the public to view.

Our most recent Annual Scorecard

Beginning with FY2009, Family Life Credit Services makes its Annual Performance & Quality Improvement Scorecard available to the public.

Our most recent IRS Form 990

Family Life Credit Services makes our IRS Form 990 available to the public each year. All IRS Form 990s are also made public at www.guidestar.org.

Our most recent IRS 501(c)(3) Letter of Determination

View our most recent IRS Letter of Determination confirming that we are exempt under section 501 (c)(3) of the Internal Revenue Code.

Our Pledge to You

• To present Christian debt counseling services accurately and without exaggeration, thereby modeling honesty in all consumer relationships.

• To provide the highest level of service by treating clients fairly and responsibly.

• Our Christian credit counselors pledge to demonstrate courtesy and helpfulness in all consumer interactions.

• To maintain a professional demeanor at all times, even when dealing with people who may be unfairly critical.

• To model and maintain traditional Biblical ethics.

• To treat all people equally as created in the image and likeness of God.

Please contact us today and see how our Christian debt counseling services can help you deal with consumer credit issues.